Frequently asked questions
Everything you need to know before you book.
Choose a shared trip or private boat hire option, check availability on its page, then contact us to finalise your booking.
A deposit of 30 % is required when you book. The balance is due no later than the day of your trip.
Availability shown online takes account of a minimum booking notice of 72 hours before departure. After that deadline, please contact us directly.
No. If you hold a boating licence, a skipper is optional: you can sail independently or choose a professional skipper at an extra charge. If you do not hold the licence, a professional skipper is mandatory and added to your booking. You can pay for the skipper online when booking or on site.
A security deposit of 3,000 € is required only for private hire without a skipper, meaning you hold the required licence and have not chosen a skipper. Whenever a professional skipper is on board, whether mandatory or optional, no security deposit is required. No security deposit is required for shared trips either.
A shared trip has fixed times and other guests on board. Private hire reserves the whole boat exclusively for you.
All our trips depart from Marina de Deshaies, Guadeloupe.
Cancellation 72 hours or more before departure: a full refund. Between 72 and 24 hours before departure: 50 % is retained as a cancellation fee and the remainder is refunded. Less than 24 hours before departure, or a no-show: no refund. If we cannot operate because of adverse weather, a technical issue or force majeure, we will offer to reschedule or provide a full refund.
Tell us about your plans on our dedicated page and we will get back to you to arrange a tailored outing.
Cannot find your answer? Contact us.